Child Dynamix is committed to safeguarding the privacy of our website users while providing the highest possible quality of service.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Under the terms of the Data Protection legislation, we are required to explain to you how we will treat any personal and/or private data which we collect from you. By using and/or registering on this site or contacting us by email or through this site, you consent to the collection, use and transfer of your information under the terms of this privacy statement.

We warrant that we will not disclose your information or personal details to any other third party without your approval other than is set out elsewhere in this privacy statement.

We will not send you any unsolicited commercial e-mail unless you have given your prior consent. We will seek to act in the best interest of our customers, and will not abuse our position of data controller for any commercial gain.

Use of Cookies

What is a Cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

How do we use Cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example, if on a previous visit you went to our blog pages, we might find this out from your cookie and highlight similar stories on your second and subsequent visits.

Third Party Cookies

Please note that during your visits to our website you may notice some cookies that are not related to directly to us. When you visit a page with content embedded from YouTube, Flickr or one which has a "Share" button, you may be presented with cookies from these websites. We have no control of these cookies and you should check the third party websites for more information about these.

Don't want us to use cookies?

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by this site, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

If you have any further questions or concerns on how we use cookies on the website please contact us through the website and we will do our best to answer.

Online Charity Shop

Delivery

Our volunteer drivers aim to deliver your order as soon as possible within 7 to 14 days after your purchase is made. If you would like to collect it sooner then you can collect in-store at your convenience (subject to shop opening hours). Larger items that are to be collected in person would need to be collected promptly.

Returns and Refunds

We want to make sure you are 100% happy with your purchase. If you are unhappy with your purchase when it is delivered, please contact the shop on 01482 718005 and speak to the manager. Refunds will be made in the form of a credit note. All Returns and refunds will be processed as individual cases.